Privacy Policy

Solva — solvaweb.nl Last updated: June 2026

1. Who are we?

Solva is responsible for processing personal data as described in this privacy policy. We can be reached via info@solvaweb.nl and solvaweb.nl.

Chamber of Commerce number: 85560146 VAT number: NL004113327B83

2. What data do we collect?

Solva processes personal data because you use our services or provide them to us. This includes:

  • First and last name
  • Address details (for delivery)
  • Email address
  • Phone number (if provided)
  • Payment details (processed encrypted via our payment providers)
  • IP address and browser data (via cookies)

3. Why do we process this data?

Solva processes your personal data for the following purposes:

  • Processing your payment and delivery
  • Sending order confirmations and track & trace information
  • Sending our newsletter (only if you have given permission for this)
  • Improving our website through analytical cookies
  • Complying with legal obligations

4. How long do we store your data?

Solva does not store personal data longer than strictly necessary. We store order data for 7 years in accordance with tax retention obligations. We store email addresses for newsletters until you unsubscribe.

5. Do we share data with third parties?

Solva only provides data to third parties if this is necessary for the execution of the agreement or to comply with a legal obligation. We share data with:

  • Our supplier (name and address for direct shipping)
  • Payment providers (iDEAL, PayPal) for payment processing
  • Shopify Inc. as the platform for our web store

We never sell your data to third parties.

6. Cookies

Solva uses functional, analytical, and tracking cookies. Functional cookies are necessary for the functioning of the web store. Analytical cookies help us improve the website. We use tracking cookies to display relevant advertisements.

Upon your first visit, you will be informed about cookies, and we will ask for your consent for non-functional cookies.

7. Your rights

You have the right to access, correct, or delete your personal data. You also have the right to object to the processing. To do this, send an email to info@solvaweb.nl. We will respond within 30 days.

If you have a complaint about the processing of your personal data, you have the right to submit a complaint to the Dutch Data Protection Authority via autoriteitpersoonsgegevens.nl.

8. Security

Solva takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, and unauthorized access. Our website uses an SSL certificate (https).